10 Nov L3 Server and Network Specialist
Job Details
Competitive Salary Package
Promote Work like balance & lots of perks
FREE daily cooked meal & HMO on your FIRST day + Dependent
Work Setup: Office-based, 3×12 Fri-Sat
Office Location: Clark, Pampanga
Skills and Qualifications
- AD/GPO/DNS/DHCP
- Exchange On-prem & 365
- VMWARE & Hyper-V
- Backup
- iDRAC/iLO
- Firewall
- Switching
- VPN
- File server & permissions
- SSL certificates
- SAN/storage
- RDS Farm
- Veeam / backup
- FSLogix / roaming profiles LDAP / RADIUS
- ADFS
- Antispam
- Azure
- MS Teams
- MS SQL
Job description as a Systems Administrator, you will have to:
- Provide high quality support to our customers by meeting or exceeding contractual commitments
- Resolve the majority of escalated incidents using the available tools and documentation and by thoroughly researching known issues
- Manage your own ticket queue by prioritizing requests
- Forward incidents to the next level after using all internal resources
- Work with external vendors to resolve escalated incidents
- Ensure that service levels are respected
- Identify high priority tickets and communicate effectively through the means put in place
- Document issues and establish resolution procedures for the Service Center
Benefits
- Competitive Salary Package
- Two-week FREE accommodation near the office including the shuttle for those who will relocate to Pampanga
- 21 days PTO (Paid Time Off) annually, +1 additional PTO per year of tenure
- Free daily cooked meal
- HMO for the employee +1 dependent from the first day of employment
- Employee Referral Program
- All government mandated benefits including 13th month pay